Shipping Policy

Welcome to Mazaab! We're excited to help you find the products you love. Below, you’ll find all the details about our shipping policy to make sure your shopping experience is smooth and transparent.

1. Shipping Locations

We proudly ship worldwide, bringing our wide range of products for men, women, kids, and household appliances right to your doorstep. No matter where you are, you can enjoy Mazaab products!

2. Shipping Timeframes

Our goal is to deliver your orders as quickly as possible. Depending on your location, shipping times will vary:

  • Domestic Orders (within the country): Typically delivered within 3-7 business days.
  • International Orders: Shipping times can range from 7-21 business days depending on your location and local customs procedures. Please note, during holidays or special promotions, shipping times may be slightly longer due to high demand.

3. Shipping Costs

Shipping rates are calculated based on the weight of your order and your delivery address. You can view the exact shipping cost at checkout before completing your purchase. We occasionally offer free shipping on select orders or promotions, so keep an eye out for those deals!

4. Order Processing

Orders are processed within 1-2 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information. This way, you can keep an eye on your package as it makes its way to you.

5. Tracking Your Order

Once your order is shipped, we’ll provide you with a tracking number via email. You can use this number to track the status of your shipment in real-time through our website or the carrier’s website.

6. Customs and Duties for International Orders

For international shipments, customs fees, taxes, or duties may apply depending on the country of delivery. These charges are the responsibility of the buyer, and we recommend checking with your local customs office for further details.

7. Lost or Delayed Shipments

While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as customs processing or carrier delays. If your shipment is delayed, we will do our best to keep you informed and work with the carrier to resolve the issue. In the unlikely event that your package is lost, please reach out to our support team at support{at}mazaab.com, and we will investigate and resolve the situation as quickly as possible.

8. Returns and Refunds

Please visit our Return Policy page for detailed information on returns, exchanges, and refunds. Our team is here to ensure you’re completely satisfied with your shopping experience.

At Mazaab, we’re committed to delivering an exceptional shopping experience, from browsing to unboxing. If you have any questions or need further assistance, feel free to reach out to our support team anytime at support{at}mazaab.com.

Thank you for choosing Mazaab!